He has over 12 years of industry and consulting experience. Mahmoud specializes in strategic and business planning, integrated broadband strategy development and execution, fixed commercial turnaround, service portfolio design and implementation, sales strategy and customer service models, and corporate performance management for telecom operators acquired through a multitude of engagements across North America and Middle East. Mahmoud also advises policy makers and regulatory bodies on national broadband plan development and execution.
In addition to his client work, he has authored the reports: Hitting the target: Analytical imperatives for telecom marketers in emerging markets and Innovation Goes Home: A Growth Avenue for MENA Telecom Operators.
Mahmoud holds a Master’s of Science degree in Operations Research from The University of Texas at Austin, a Certificate of Financial Optimization from Columbia University, and a Bachelor of Engineering from The American University of Beirut.